Demo Submission Questions:

Is it really necessary for us to send you a demo?
It's not necessary, but sitting around on the internet listening to bands isn't how we like to pass our time. Want to be set apart from the other 200 bands sending requests to listen to their band on myspace? Send a demo and you'll be one of the very few bands that take time to send something through the mail and it will get played for sure.

It also helps greatly to include information about your band and lyrics. A CD-R with your name scribbled on it doesn't show you care that much about your band. If you don't have time to put together something nice and send it along, you probably don't have time to do much of anything else for your band. You don't care, we don't care.

Think of Panic Records as that hot guy/girl that you want to get down with. You gotta win us over. Just saying hello doesn't do it, tell us about yourselves, give us some insight to who you are. We won't get down with you without knowing you. We want diamonds and faux furs, knock us off our feet, charm us. A CD in a bubble wrapper and nothing else is just lazy. Give up on your band now if that's all you can muster.

Marketing and PR Questions:

I do a zine and want to review your releases, can you send me some promos?
We'd be happy to, send an email to pr_dude AT panicrecords DOT net with all the information about your website or zine and we'll check it out and add it to our promo list if we think it's legit.

Order Questions:

Do I need Paypal to use the store?
No, you can pay by either paypal or mailorder. For mailorders, use the store and proceed to checkout with what you want to buy. Go through the complete checkout process. At Step 3 - Order Confirmation, Print this screen and mail it with your payment total to:

Panic Records
311 15th Ave
Seattle, WA 98122
U.S.A.

Cashiers Checks or Money Orders only, NO PERSONAL CHECKS
Please make payable to Timm McIntosh
Your order will not ship until payment has been received.

I sent a Money Order/Cash/Cashiers Check for a record, why didn't I get the most limited color?
It's not guaranteed that by the time your Money Order/Cash/Cashiers Check reaches us, we'll still have the record on the most limited crucial vinyl that we had at the time you were hanging on our webstore. We're sorry, we have no idea when your payment is going to show up and we can't hold orders for anyone. Some people have had us hold vinyl for them...and 3 months later they decide to send in their order. Want to have a better chance of getting that limited vinyl? Get a credit card/debit card or do an echeck with PayPal and you'll have a better chance of making money on Ebay later on in life.

When will my order ship?
I try to process and ship all orders within a day or two after I receive them. Panic Records is very small...actually, Panic Records is one person...with that said...you should expect your order within 1 to 3 weeks after placing it. Keep in mind that USPS has to get the package to you, just because it's shipped the day after you ordered it, doesn't mean that the mailman is sprinting to your house to drop it on your doorstep. 1 to 3 weeks is about standard for delivery.

When will Pre-Orders Ship?
There is no pre-determined date for pre-orders. As soon as they are back from the pressing plant, you will be sent yours, this is usually before the release date. That means you will get it before anyone else...unless they have pre-ordered it too.

Hey, I placed an order on Monday and it's Wednesday now, when is this going to ship?
Well since you're being a little impatient. It'll probably ship in a couple weeks.

Hey, Its been 2 weeks, wheres my order?
1st...read "When will my order ship?" 2nd...check the email that you used for Paypal, its possible that an email was sent to you regarding your order and you havent responded. Check your spam folder too, might have ended up in there. We're not spamming you though. Get us out of there, man. 3rd...Im only one guy...cut me some slack. Sometimes life gets in the way and I get backed up. It's more than likely 1st or 2nd though, I don't have a life.

Why does it cost so much to ship to my country?
Our shipping prices are not that much different than what other US Independent labels are charging. We try to keep the shipping prices as low as possible with adding very little for handling. Check around, you'll see that our shipping and handling prices are the same or less than labels like Deathwish, Bridge 9, Revelation, etc. Our releases are available from a lot of distributors around the world and this can help with shipping costs if you order from them. If you have a serious problem with how much something is going to cost to ship to you, please send an email and we'll do our best to work something out with you. Otherwise, YES, IT DOES COST THAT MUCH TO SHIP TO YOU.